NPS & CSAT Surveys

Create surveys that begin in your subscribes inbox then end on a CloudPage.  Leverage Marketing Cloud to collect valuable information from your customers.  On survey submission we can:

• Log responses to a Data Extension
• Log responses to a custom Salesforce CRM object related to your Leads/Contacts
• Trigger an email (internally or externally)
• Open a CRM Task or Case for a representative to follow up with the customer